Migrating Mass.gov: An Interview with Bill Trevor
Bill Trevor was the Project Manager who led the Mass.Gov effort to replace the Web Content Management System, visual design and navigation. He is a consultant specializing in Information Architecture, Website Migration and Optimization, Project Management and Social Media Marketing. His views are his own and in no way represent the views of Mass.Gov or the Commonwealth.
You migrated 26 sites and around 700,000 content items into your new CMS, and some of the sites were previously on other platforms. How did you coordinate with all of the stakeholders? What were the initial discussions like, and how did you stay engaged throughout the process?
A primary goal of the project was to maintain one platform that easily presents a single view for web users looking for information on Massachusetts government. Was that goal met? Why was a new platform needed to make that happen? How did you convince people to move to a single platform, and how much variance did you allow between websites?
How different is the experience now for web users looking for information from Massachusetts government?
How did you develop content inventories, and what did you discover when you did them?
What simplifications did you make the project a success?
How much of the migration was automated and how much was manual?
How much was dropped from the old sites?
How did you track progress as you went forward?
The old saying goes something like "You have your choice of schedule, scope, and cost -- pick any two." How did you do against schedule, scope, and cost?
If you could do it over again, what would you change?
What were the biggest constraints you had, and how did you overcome them?
How is Mass.gov set up for ongoing management of the site? How many sites are still on the horizon to be moved to the new platform?
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